Welcome to L and A Children's Boutique

Returns/Refunds

We hope that you and your children will love your items as much as we do. If for some reason you are unhappy with your purchase, we promise to refund any item when you return it to us in a saleable condition* within 14 days.

HOW DO I RETURN AN ITEM?
Please follow the process below for returning your parcel to us:

1- Re-pack the item in its original packaging. include a note with your order number and contact details.

2- Send to:
L&A Children’s Boutique
35 Tunstall Avenue
Hartlepool
TS26 8NE

3- Return the package by making your own arrangements through any postal carrier but we recommend you use one that can give you a “Certificate of Posting” as, until the parcel reaches us, it is your responsibility.

4- Please do not post the package through the post box without obtaining a certificate of posting.

5- Keep your certificate of postage safe as you will need this as your proof of return.

To exchange an item, please email us at info@landachildrensboutique.co.uk for more information as redelivery costs may apply.

*Returned items must be in an unworn, unwashed, undamaged condition, without the tags removed.

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